Privacy Policy

Last updated: August 5, 2026

ISMyTYPE operates this online store and website, including the related content, features, products, tools, and services offered through the site (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

This Privacy Policy explains how ISMyTYPE collects, uses, stores, and shares your personal information when you visit our website, place an order, create an account, communicate with us, or otherwise use our Services.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect or process the following types of personal information:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Order and transaction information, including products viewed, added to cart, purchased, returned, exchanged, or cancelled.
• Payment-related information, including payment method, transaction details, and payment confirmation. Payment information may be processed by Shopify or third-party payment providers.
• Account information, such as your username, preferences, and account settings.
• Communications you send to us, including customer service enquiries and other messages.
• Device and technical information, such as your browser, device type, IP address, network information, and other identifiers.
• Website usage information, including how you browse, interact with, and use our website.
• Information collected through cookies and similar technologies.

We may also receive information from Shopify, payment processors, shipping providers, service providers, and other third parties that help us operate our store.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, subscribe to emails, contact us, or otherwise provide information to us.
• Automatically when you browse or use our website, including through cookies and similar technologies.
• From Shopify and other companies that provide services on our behalf.
• From business, marketing, payment, fulfilment, or shipping partners where permitted by law.

3. How We Use Your Personal Information

We may use your personal information to:

Provide and Fulfil Orders

Process payments, confirm purchases, fulfil and ship orders, manage accounts, communicate about orders, and provide customer service.

Operate and Improve Our Store

Maintain and improve our website, understand how customers use our Services, personalise your shopping experience, and recommend relevant products.

Communicate With You

Respond to enquiries, provide customer support, send important information relating to purchases or accounts, and maintain our relationship with you.

Marketing and Promotions

Where permitted by law, we may use your information to send promotional emails or other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.

Security and Fraud Prevention

We may use personal information to protect our website, customers, and business, including detecting or investigating suspected fraud, misuse, illegal activity, or security threats.

Legal and Regulatory Requirements

We may process personal information when necessary to comply with applicable laws, regulations, legal processes, or lawful requests from authorities.

4. How We Share Personal Information

We may share personal information where necessary to operate our business, including with:

• Shopify, which hosts and powers our online store.
• Payment processors and payment service providers.
• Shipping, fulfilment, and delivery providers.
• IT, hosting, analytics, security, and customer-support providers.
• Marketing or advertising service providers where applicable.
• Professional advisers or authorities where disclosure is required by law.
• Other third parties when you specifically request or consent to the disclosure.

We do not disclose your personal information to third parties for purposes unrelated to operating or improving our Services unless permitted or required by law.

5. Shopify

Our store is hosted by Shopify.

Shopify collects and processes certain personal information when you visit and use our store in order to provide and improve its ecommerce services.

Information submitted through our store may therefore be processed by Shopify and its service providers, including in countries outside the country where you live.

Shopify may also process information independently for certain platform features and services.

For information about Shopify’s privacy practices and your rights relating to data processed by Shopify, please refer to Shopify’s Consumer Privacy Policy and Privacy Portal.

6. Cookies and Similar Technologies

Our website and Shopify may use cookies, pixels, and similar technologies to:

• Keep the website functioning correctly.
• Remember your preferences.
• Understand website usage and performance.
• Improve your shopping experience.
• Support analytics, advertising, or marketing where applicable.

Depending on your location, you may have choices regarding certain cookies or tracking technologies.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy, security, accuracy, or practices of websites or services that we do not control.

If you follow a third-party link, we recommend reviewing that provider’s privacy policy separately.

8. Children's Privacy

Our Services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children where doing so would be prohibited by law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.

9. Security and Data Retention

We take reasonable measures to protect personal information, but no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes such as:

• Fulfilling orders.
• Maintaining customer accounts.
• Providing customer service.
• Complying with legal and tax obligations.
• Resolving disputes.
• Preventing fraud.
• Enforcing our agreements and policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Opt out of certain uses of personal information for targeted advertising where applicable.

These rights are subject to applicable laws and may not apply in every situation.

We may need to verify your identity before processing certain privacy requests. Shopify’s original policy also provides for access, deletion, correction, portability, and certain advertising opt-out rights depending on the customer’s location.

11. Marketing Preferences

If you subscribe to promotional emails from ISMyTYPE, you may unsubscribe at any time by clicking the unsubscribe link contained in the email.

Even if you unsubscribe from marketing communications, we may still send non-promotional messages relating to your orders, transactions, account, or customer-service requests.

12. International Data Transfers

Because Shopify and some of our service providers operate internationally, personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information. Shopify’s original policy specifically notes recognised transfer mechanisms for certain transfers involving the European Economic Area and United Kingdom.

13. Complaints

If you have a concern or complaint about how we handle your personal information, please contact us using the email address below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will revise the Last updated date shown at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, please contact:

ISMyTYPE
Email: yyaseminya@gmail.com